Salesforce integration, in real time
OpusNext connects Salesforce to your ERP and online store with an AI translation layer that maps records automatically and syncs them event by event, in real time. Accounts, customers, invoices, items, pricing, stock and orders stay aligned across Salesforce, your ERP and your storefront - no middleware to maintain.
Works smoothly with Salesforce
SalesforceOpusNext connects Salesforce to commerce in real time - mapped by AI, with no custom integration to build or maintain.
What syncs, in real time
| Data | Direction | What it means |
|---|---|---|
| Accounts | two-way | One customer master across CRM, ERP & store |
| Customers & contacts | two-way | Aligned accounts and terms |
| Invoices | ERP → Salesforce | Billing visible to sales & service |
| Items (products) | ERP → Salesforce | Catalog kept in sync |
| Price | ERP → Salesforce | Contract pricing on every quote |
| Stock | ERP → Salesforce | Live availability for reps |
| Orders | two-way | Quote-to-order, no re-keying |
Salesforce: the hard parts, handled
The messy bits most integrations skip over - and how we actually deal with them.
Salesforce is your CRM, not your system of record for stock and price. If the store reads those from Salesforce, they will be stale or simply wrong.
We keep the ERP as the source of truth for price, stock and invoices, and flow them into Salesforce in real time - so reps see live numbers without Salesforce having to own them.
Bulk loads and triggers in Salesforce hit governor and API limits quickly. A naive sync throttles, retries and silently drops records.
We sync by events and use the Bulk API where it belongs, within Salesforce's limits, so high volumes move through cleanly and nothing is lost.
When the same account or order changes in two systems at once, one side has to win - otherwise CRM and ERP quietly drift apart.
We define clear conflict rules per object and keep a full audit trail, so accounts, customers and orders stay aligned in both directions.
Salesforce ecommerce - common questions
Which Salesforce objects sync in real time?+
Accounts, customers/contacts, invoices, items (products), price, stock and orders - event-driven, so each change propagates in seconds.
Is the Salesforce sync two-way?+
Yes for accounts, customers and orders. Invoices, items, price and stock flow from the ERP into Salesforce so reps always see live billing, catalog, pricing and availability.
Do we need custom Apex development?+
No. The AI maps Salesforce objects to your ERP automatically and re-maps when fields change, so you avoid bespoke Apex integration work.